Resources: New Information in the Fight Against COVID

Cook County’s new initiative, Cook County Legal Aid for Housing and Debt (CCLAHD), helps residents resolve eviction, foreclosure, consumer debt, and tax deed issues. The first program under the initiative, the Early Resolution Program (ERP), provides free legal aid, mediation services, and connections to other resources including rental assistance for tenants and landlords dealing with evictions, property owners who are behind on their mortgage payments or property taxes, and creditors and debtors with issues related to consumer debt. Visit or call (855) 956-5763 to find out more information and get help. The services are provided for free for residents of Cook County and are being offered to:

  • tenants facing eviction,
  • landlords dealing with an eviction,
  • debtors being sued for unpaid bills,
  • creditors wishing to collect their unpaid debts, and
  • property owners who have fallen behind on property taxes or mortgage payments.

Access to Care is partnering with Cook County to share CCHLADD services to our members and communities.

In August, Cook County Department of Public Health (CCDPH) launched the “Destination: Vaccination” program, which provides free rides to vaccination sites throughout suburban Cook County. Access to Care is proud to assist Cook County with this new program. To set up a free ride, call the Destination: Vaccination hotline at 833-308-1988 and they will set up a ride for you to a vaccination site. You can also call our office at 708-531-0680 (Monday-Friday, 9am to 5pm).

COVID-19 Vaccines and Communities of Color: Providing Information & Addressing Concerns

For over 30 years, Access to Care has provided primary health care services to those in need. Most of our members are people of color who have been historically underserved in health care. Our focus in 2020 was to help support our members and communities by providing even easier access to health care services; sharing frequent, trusted information; and relieving pandemic-related worries.

In 2021, the negative impacts of the pandemic are still felt among our members and the communities we serve. Access to Care joined with County and local partners to address health equity and access by making over 1,100 vaccine appointments in 5 weeks. We have been promoting vaccinations sites and informational messages about masking, contact tracing, social distancing, and vaccine safety.

Vaccines to protect us from COVID-19 are now recommended for individuals 12 and older. Opportunities to receive a vaccine are now readily available. However, there are concerns in communities of color about equity (making sure everyone that wants a vaccine can get one) and hesitancy (why some people do not want to get the vaccine). Most US states report that Black and Latinx populations have received smaller shares of vaccinations than White populations.

On May 17, 2021, CDC reported that race/ethnicity was known for 56% of people who had received at least one dose of the vaccine. Among this group, 62% were White, 13% were Hispanic, and 9% were Black.

To address vaccine concerns, in the hopes of increasing vaccination rates for people of color, Access to Care has compiled some resources for our members, partners, and communities to help reach communities of color. The list is not exhaustive, but we will add to the list as we become aware of additional resources. Please email us at if you have a resources you’d like us to add. 

THE CONVERSATION: Between Us, About Us

In March 2021, THE CONVERSATION: Between Us, About Us campaign was launched to provide Black communities with credible information about the COVID-19 vaccines. Campaign was co-developed by KFF (Kaiser Family Foundation) and the Black Coalition Against COVID.

Despite having one of the highest COVID-19 mortality rates in the US, Black Americans are among those least likely to get the vaccines.

THE CONVERSATION: Between Us, About Us campaign features open, honest conversations with Black doctors, nurses and researchers dispel misinformation and provide accessible facts in over 50 FAQ videos in this living video library—delivering the information Black people are asking for about the COVID-19 vaccines.


In May 2021, THE CONVERSATION / LA CONVERSACIÓN expanded to address information needs about the COVID-19 vaccines in the Latinx community. This part of the campaign is produced by KFF (Kaiser Family Foundation) and presented with UnidosUS.

Eligibility, access issues, and vaccine safety are among issues discussed in 75+ FAQ videos from Latinx doctors, nurses and promotoras (community health workers). Available in English and Spanish.

Beyond providing facts and dispelling misinformation, the health care workers in THE CONVERSATION / LA CONVERSACIÓN share their own experiences getting vaccinated. They talk about what it means for them both personally and professionally, and their hopes for the Latinx community.

For more about


Prioritizing Equity Series: “Trustworthiness & Vaccines”

To understand and address vaccine hesitancy and the roots of medical mistrust among Black Americans, look to the U.S. Public Health Service Study at Tuskegee—but not as an isolated event. Rather, it is one component of structural racism that requires structural solutions to overcome as the nation seeks to maximize COVID-19 vaccination to speed the pandemic’s end. In “Trustworthiness & Vaccines,” a recent episode in the American Medical Association (AMA)”Prioritizing Equity” video series, a panel of experts discussed vaccine hesitancy and what can be done about it. Prioritizing Equity is a web series from the AMA that features diverse perspectives on health equity from advocates working to address the root causes of inequity in the COVID-19 pandemic.

“Juntos, We Can Stop COVID-19!” Campaign from Salud America!

“Latinos have suffered high rates of illness, hospitalizations, and death brought by COVID-19.  As Latinos, we are resilient. But part of our resiliency requires action, especially with the emergence of new COVID-19 vaccines. Our team at Salud America! …created this “Juntos, We Can Stop COVID-19” campaign in English and Spanish to help you juntos/together to do your part to slow the spread of COVID-19. From skipping get-togethers with la familia to wearing a mask and physical distancing, we can reduce the spread of this raging virus. And we can get the COVID-19 vaccine, when available!”

Toolkits from the Ad Council and the COVID Collaborative

The Ad Council and the COVID Collaborative are leading a massive communications effort to educate the American public and build confidence around the COVID-19 vaccines. Several toolkits have been developed to help community leaders share information with the public. All shareable resources such as social graphics, PSA videos, influencer videos, and flyers, can be used free of charge.

Created for Black Communities

COVID-19 Vaccine Education Initiative: We know that many Black families and individuals have concerns and questions. And that’s okay. We’re here to make it easy to educate your community members about COVID-19 vaccines.

Education Toolkits: Black Communities  |  Black Faith Communities

Created for Hispanic Communities

COVID-19 Vaccine Education Initiative: We know that many Hispanic families and individuals have concerns and questions. And that’s okay. We’re here to make it easy to educate your community members about COVID-19 vaccines.

Education Toolkits: Hispanic Communities  |  Hispanic Faith Communities

When we all wear masks, we take care of each other and everyone is protected. #MASKUP

Wear your Mask Correctly

  • Wash your hands before putting on your mask
  • Put it over your nose and mouth and secure it under your chin
  • Try to fit it snugly against the sides of your face

Wear a Mask to Prevent Getting and Spreading COVID-19

  • Wear a mask that covers your nose and mouth
  • Wear a mask in public and around people who don’t live in your household, especially when it’s difficult to stay 6 feet apart
  • Wear a mask correctly for maximum protection
  • Don’t put the mask around your neck or up on your forehead
  • Don’t touch the mask. If you do, wash your hands or use hand sanitizer

Take Off Your Mask Carefully When You’re Home

  • Untie the strings behind your head or stretch the ear loops
  • Handle only by the ear loops or ties
  • Fold outside corners together and put the mask aside for washing
  • Don’t touch your eyes, nose, or mouth when removing a mask and wash your hands immediately afterwards

Contact tracing is a proven health practice that health departments use to look at disease outbreaks. Contact tracing is a very important tool in the fight against COVID-19. It is most effective when used in combination with wearing a mask, physical distancing, and washing your hands.

If you tested positive for COVID-19 or were in close contact with someone who tested positive, a worker from the CCDPH may call you. The number they will call from is “IL COVID HELP” or 312-777-1999. They can offer support and answer questions. Please answer the call to help slow the spread of COVID-19!

Information about how to sign up for COVID-19 vaccines changes daily!

Please follow us on Facebook or see our Facebook feed at the bottom of the site for the most up-to-date information.

Or call our Resource Desk at 708-531-0680.

Assistance to Communities

We recently asked members to tell us how COVID-19 had affected them and their families. We wanted to share resources specific to the needs identified:

Jobs and Unemployment

Rent or mortgage; utility bills and other bills

  • Housing Forward or call 708-338-1724
  • State of IL Utility Bill Help or 217-785-2533
  • As an ATC member, you can receive a 90-day medication supply for a 30-day cost, and help with medication costs. Call or email the Resource Desk for more information

Food and household items

Stress and worry

  • As an ATC member, you can receive counseling sessions (up to 8 sessions) for a $5 co-pay. Call or email the Resource Desk for more information.


Still looking for more help? We encourage to call your local township or city offices. They may have services for their residents.


Or contact our Resource Desk at 708-531-0680 or